Applications Analyst (2840)

Do you want to help create a better world for animals? 

At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together — everyone for every animal. Choose a career with us and make a difference.

We are looking for a new team member to join us as an Applications Analyst within our IT team.

Working hours: 35 hours / Monday – Friday
Location: Horsham, West Sussex
Hybrid role: Flexibility around you and the needs of the operation.

It's important to us that you feel part of our team from the start. We like to keep in touch with regular check-ins and team meetings. There's always a teammate around for support or a quick chat.

Are you ready to join our movement?

Our recruitment journey – key dates for you to note

We think this role is going to be popular and are expecting to attract high interest, so we strongly encourage early applications to avoid missing out. The deadline for applications will be 20th of March 2026.

Here at the RSPCA no two days are the same. As an Applications Analyst, you'll play a key role in supporting and improving the systems that help our colleagues deliver vital work for animals.

Your day may include:

• Providing 2nd and 3rd line support for key organisational applications
• Investigating and resolving technical issues relating to systems, data and integrations
• Carrying out system checks, maintenance and application administration
• Supporting and configuring Salesforce environments
• Developing and supporting data integrations and ETL processes
• Supporting system releases, testing and change management activities
• Working with internal teams, suppliers and stakeholders to deliver improvements
• Documenting solutions and sharing knowledge within the team

We're looking for someone who combines strong technical knowledge with a collaborative approach.

You'll bring:

• Experience providing 2nd or 3rd line application support
• Experience working to deadlines such as SLAs or project milestones
• Knowledge of CRM systems (ideally Salesforce)
• Experience with databases and data management tools (e.g. ETL processes)
• Strong problem-solving and analytical skills

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We are building the future of a diverse Society, and our priority is to support animal welfare by finding people from all backgrounds who are committed  to our mission.  For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA. Your transferable skills & lived experiences could make you a valuable addition to our RSPCA Family! 

We're here to support you and encourage you to let us know if you need any adjustments at any stage of the recruitment process. Please feel free to contact us at resourcingteam@rspca.org.uk or 0300 123 0685 so we can ensure the process works for you.