Digital Engagement Executive (2925)

Do you want to help create a better world for animals? At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together, everyone for every animal.

We are looking for a new team member as a Digital Engagement Executive, you will be working as part of the Data & Insights team in a Permanent position. 

• Working hours: 35 hours / Mon - Friday
• Hybrid role: Your base will be at Horsham West Sussex. Hybrid working isn't a tick exercise for us - we live the values, the expectation for this role will be 1 day per month and this is open to flex around you and the operation

It's important to us that you feel part of our team from the start. We like to keep in touch with regular check-ins and team meetings. There's always a teammate around for support or a quick chat.

Are you ready to join our movement?

Our recruitment journey - key dates for you to note: 

We think this role's going to be popular and are expecting to attract high interest so we strongly encourage early applications to avoid missing out - closing date is  30th March 2026

Here at RSPCA no two days are the same, as a Digital Engagement Executive,  we've added a short summary of what a typical day might look like, for a full insight please refer to the attached job description.

The key purpose of this role will be to develop innovative, digital communications that raise awareness, drive supporter engagement, establish long-term loyalty and increase return-on-investment (ROI) for our campaigns, communications and fundraising divisions. 

This is a truly collaborative role, as our Digital Engagement Executive will work closely with a number of internal stakeholders to design and manage the full life cycle of their digital engagement communications. You will also work closely with the Digital Engagement Manager, our Executive will have the chance to deliver inspiring and high-quality communications, primarily through emails and digital messages and in the future via SMS messaging.

• Experience in copywriting and hypertext markup language (HTML)/Cascading Style Sheets (CSS) coding templates.
• Knowledge of and experience working on a Customer Relationship Management (CRM) system. Experience with Salesforce Marketing tools would be a bonus.
• Experience of working independently and as part of a team on multiple digital communication campaigns, delivering to tight deadlines, from implementing the planning stage through to completion.
• Experience effectively analysing key email marketing KPIs, producing and presenting reports to encourage use of data to inform future campaign improvements.
• Evidence of building and maintaining productive working relationships. 
• Excellent written and verbal communication skills.
•  Strong time management and organisational skills.
•  A proactive approach to problem-solving.
•  A good understanding of data protection regulations (DPA and GDPR).

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We are building the future of a diverse Society, and our priority is to support animal welfare by finding people from all backgrounds who are committed  to our mission.  For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA. Your transferable skills & lived experiences could make you a valuable addition to our RSPCA Family! 

We're here to support you and encourage you to let us know if you need any adjustments at any stage of the recruitment process. Please feel free to contact us at resourcingteam@rspca.org.uk or 0300 123 0685 so we can ensure the process works for you.