Legacy Officer (2867)

Do you want to help create a better world for animals? At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together, everyone for every animal.

Choose a career with us and make a difference.

We are looking for a new team member to join us as a Legacy Officer.

Legacy gifts play a vital role in funding the RSPCA and account for more than half of the society's income. By joining our team, you will play an integral part in helping to ensure this vital source of income continues, helping us rescue and care for animals every day.

• Working hours: 28 hours / Monday – Friday
• Hybrid role: Your base will be at Horsham, West Sussex, or our London Hub in Blackfriars. The expectation for this role will include a strong focus on remote working, with occasional trips to our South East Regional Hub in Horsham for core collaboration. 

It's important to us that you feel part of our team from the start. We like to keep in touch with regular check-ins and team meetings, and there's always a teammate around for support or a quick chat.

Why work for the RSPCA?
It's an exciting time to join us in the decade of our bicentenary as we focus on our Strategy to 2030. The RSPCA works 365 days a year, rescuing animals of all types from abuse, neglect and injury. By joining us, you will play a meaningful role in supporting this vital work.

Are you ready to join our movement?

We think this role is going to be popular and are expecting to attract high interest, so we strongly encourage early applications to avoid missing out. The closing date is 27th March

It's an exciting time to join us in the decade of our bicentenary as we focus on our Strategy to 2030. The RSPCA works 365 days a year, rescuing all animals of all types from abuse, neglect, and injury. 

Here's some of the key work you'll be doing: 

• Managing a large caseload of residuary and life interest case files.
• Proactive involvement in property and other asset sales.
• Checking, approving or querying Estate Accounts, ensuring correct funds are received and if not, investigating the matter.
• Management of a caseload of cases where the RSPCA is Executor, Administrator or Trustee, under guidance from the Senior Legacy Officers.
• Ensuring legacies are correctly allocated in accordance with the wishes expressed in the will.
• Ensuring that all incoming correspondence is dealt with in accordance with team KPI's.
• Identify stories and information which will help the RSPCA promote the benefits of legacy giving.
• To become involved in other ad hoc tasks as required

We think this is a great role and to add value we are seeking a match of these skills, but don't worry if you don't tick every box, we'd still love to hear from you.

• Previous experience working as a Legacy Officer or in Estate Administration.
• Strong understanding of probate laws, wills, trusts, and estate administration.
• Exercise sound professional judgement in decision making, especially where there is a financial implication. 
• Self motivated with the ability to work individually and as part of a team. 
• Excellent interpersonal skills and the ability to demonstrate tact and diplomacy and to be empathetic.
• Highly organised approach to work and the ability to manage a demanding caseload.
• High awareness of reputational issues.
• Excellent verbal and written communication skills.
• Excellent problem-solving and analytical skills.Postgraduate degree or equivalent experience.
• Ability to assess risk and profitability.

So if you have a positive can-do approach to daily tasks and thrive in an inclusive people orientated environment then we'd love to hear from you!

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We are building the future of a diverse Society, and our priority is to support animal welfare by finding people from all backgrounds who are committed  to our mission.  For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA. Your transferable skills & lived experiences could make you a valuable addition to our RSPCA Family! 

We're here to support you and encourage you to let us know if you need any adjustments at any stage of the recruitment process. Please feel free to contact us at resourcingteam@rspca.org.uk or 0300 123 0685 so we can ensure the process works for you.