Senior Digital Product Owner - Digital Experience (1732)

Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.

We are looking for a new team member as a Senior Digital Product Owner (Digital Experience), where you will be responsible for the product management, business analysis and optimisation of our content management system (CMS). You will be working with the Head of Digital experience and Head of IT Solutions to promote, develop and manage a roadmap for our CMS ‘Liferay' (part of our DXP), including managing and deploying large infrastructure change  projects, analysis and reporting of digital experiences, the change/introduction of new Liferay product features and other key updates. 

• Working hours: 35 hours / Monday to Friday. 
• Hybrid role: your base will be at Horsham, West Sussex. Working from home with some days in the office.. We're open to accommodating a flexible schedule that suits you, and our operational needs. 

Are you ready to join our movement?

The Senior Digital Product Owner is focused on the long & short term vision of the content management system (CMS) which manages our 10+ websites (both internal and external facing), matching internal business partners' needs and wants with IT and Digital Transformation, and representing the product to the stakeholders and solution contributor working groups. You will work closely with our internal business and delivery partners and external delivery partners to develop a roadmap of solutions needed to align with and support key business priorities.

The Senior Digital Product Owner prioritises the request backlog & translates requirements into user stories for user experience designers, digital producers, front end and back end developers & business analysts to implement. 

The role needs to translate version upgrades/changes through to Business Change for all relevant parties. This will include continuous process & systems improvements focused on the needs of the business with regards to Liferay CMS and supporting products, and will assist in driving the digital transformation roadmap in respect to  digital experience.

Importantly, the role will have strong analytical and problem solving skills, using data (from Google Analytics 4 (GA4) and other data sources), to make informed decisions on optimisation of product and optimisation.

• Demonstrated expertise of content management system and or DXP products and platforms
• The ability to work autonomously and collaborate successfully across teams
• Excellent communication skills with the ability to communicate across various levels
• Excellent influencing & negotiation skills
• Well organised and calm under pressure, with a high level of diplomacy
• Effective decision making skills 

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

Due to high interest in some of our roles, we review applications as they are received. This can occasionally result in positions closing earlier than advertised. Therefore, we strongly recommend submitting applications early. Unfortunately, we are unable to accept applications after the posted closing date.

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.

Should you need any support with your application or interview process please contact resourcingteam@rspca.org.uk / 0300 123 0685.

Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect