Workforce Planning Manager (1925)

RSPCA Assured is celebrating 30 years of improving the lives of farmed animals.

In that time, we're proud to have worked with thousands of farmers - and all of the UK's biggest supermarkets - to help make the lives of millions of animals better.

Every year, we inspect almost 4,000 farms and other scheme members to ensure they meet strict RSPCA animal welfare standards - ensuring a better life for farm animals.

So when you see an RSPCA Assured label on meat, fish, eggs or milk products, it means the animal was cared for according to the RSPCA's standards from birth to slaughter.

Our vision is a world where all farmed animals are respected and treated with kindness and compassion - and that's what we work towards every day.

We are seeking a highly motivated and experienced Workforce Planning Manager to optimise the deployment and utilisation of our field-based farm assessment and investigation teams. This critical role will ensure that our teams are efficiently allocated to meet operational objectives and support our members' needs.

• Permanent role
• Working hours: 35 hours per week; Monday to Friday
• Hybrid role: Your base will be at our South East Hub in Horsham West Sussex. We expect you'll need to be in the London or SE Hub one day per week.

Are you ready to join us and make a positive difference for farm animals?

We offer a wide range of benefits to recognise your contributions at RSPCA.

• 35 hour week 
• Great Annual Leave benefits - 25 days annual leave on joining increasing each year to a maximum of 31 days (pro rata for part-time)
• Additional Society day around Christmas.
• Flexibility in hours - with the introduction of Core Hours staff can work their 35 hours flexibly across Monday to Friday. Core hours are 10.00am - 15.00 (please note this isn't available for our frontline animal care roles) 
• Generous pension scheme 
• Career development through our in-house Learning & Development training 
• Charity worker discounts: Access to hundreds of discounts across many retailers, travel, insurance & cinema tickets.
• Dog friendly offices at our London & South East Hub! (Subject to eligibility criteria) 
   

As Workforce Planning Manager, no two days will be the same; the role is varied and challenging and each day will bring something new and exciting. 

We've added a short summary of what the role entails, for a full insight please refer to the attached job description.

Strategic Workforce Planning:

• Forecast future workforce requirements based on historical data and industry trends.
• Develop and implement effective workforce planning strategies to optimise resource allocation.
• Identify potential bottlenecks and resource constraints, and implement proactive solutions.

Scheduling and Deployment:

• Develop and implement efficient scheduling processes to maximise team productivity and minimise travel time.
• Assign teams to assessments based on their skills, experience, and geographical location.
• Coordinate with the Head of Scheme Operations and RAMs to ensure timely completion of assessments.
• Work with the scheme investigations team to prioritise and allocate resources for critical issues.

Technology and Data:

• Collaborate with the RSPCA digital transformation team to identify and implement technology solutions to enhance workforce planning.
• Integrate workforce planning data with the Salesforce CRM to streamline operations and reporting.
• Analyse historical data and trends to identify opportunities for improvement.

Team Management:

• Monitor team performance metrics, including productivity and quality, to optimise resource deployment.
• Identify areas for improvement in workforce planning processes and implement changes to enhance efficiency and effectiveness.
• Provide guidance and support to team members to ensure successful execution of tasks.

To succeed within this role, it is essential that the post holder has the following skill set:

• Proven experience in workforce planning, scheduling, or operations management.
• Strong analytical skills and ability to interpret data.
• Proficiency in using workforce planning software and tools.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Experience in the agriculture or related industry is preferred.
• Experience with integrating workforce planning with CRM systems (Salesforce preferred).
• Knowledge of project management methodologies, in particular agile working..
• Experience with geographic information systems (GIS) or other spatial analysis tools.
• Familiarity with performance management and evaluation techniques.

If you have the skills and experience we are looking for, we look forward to receiving your application.

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA.

Interviews will be held remotely during the week commencing the 20th of January 2025.  

We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended. 

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible.

We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.

Should you need any support with your application or interview process please contact resourcingteam@rspca.org.uk

Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.