National Facilities Manager (3057)

Do you want to help create a better world for animals? 

At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together — everyone for every animal. Choose a career with us and make a difference.

We are looking for a new team member to join us as one of our National Facilities Managers. You will be working as part of the team reporting to the Head of Facilities on a permanent, full time basis.

Working hours: 35 hours / Monday – Friday
Location: You will be a home-based manager, as well as attending the South East Hub in Horsham and London Hub, for meetings, and in addition to this you will attend our National Society animal and wildlife centres, and hospitals, where required, as part of your role. (You must have access to your own transport and hold a UK driving licence, you will also need business cover car insurance).

This role is based predominantly in the South of both England and Wales, but flexibility to attend sites further north (excluding Scotland) is expected. 

It's important to us that you feel part of our team from the start. We like to keep in touch with regular check-ins and team meetings. There's always a teammate around for support or a quick chat.

Are you ready to join our movement?

Our recruitment journey – key dates for you to note

Here's what the process looks like, no surprises, just a friendly guide:

1. You'll be asked to upload a CV & Cover letter which specifically outlines the below points :

   • Experience relevant to the role as outlined above. 
   • Membership of IWFM Institute of Workplace and Facilities Management / or other recognised facilities management accreditation organisation - Training / Progression with the IWFM/ similar organisation.
   • Specific, or transferable, training, skills and qualifications that would enable you to undertake the role.
   • Experience of working within a CAFM system and digitalised task management. 
   • Your experience of managing, training and coaching others - working collaboratively with others as well as working independently.
   • Any examples of specifying and tendering and contract management of facilities services contracts
   • Please tell us how you align with the RSPCA's values.

   Don't worry if you don't tick every box - what really matters is what you can bring to the role and the team.

   1st stage virtual panel interview
   If your application is successful, you'll be invited to a panel interview with the Hiring Manager. This is a chance to:

   • Share more about what you've done and what you're proud of
   • We encourage you to ask questions about the role, the team, and the impact you could make. Interviews are a two-way conversation, and we recognise that any career move needs to feel right for you as well as for us.
   • Show off your skills and behaviours in a relaxed, supportive setting

   2nd stage face to face interview

   If we progress your application to the 2nd stage, we will ask you to attend a face to face interview at our South East Hub. This will be a competency based led conversation, to take a deeper dive into your knowledge and skill set. 

If you need any adjustments during the recruitment process, just let us know - we're happy to support you.

We think this role is going to be popular and are expecting to attract high interest, so we strongly encourage early applications to avoid missing out. The deadline for applications will be Friday 8th May 2026.

No two days at the RSPCA are the summary but here is an overview of what a day may look like for you. For a full insight, please see attached the full job description. 

The RSPCA Estates & Environment team provide services across the National society portfolio comprising a mixture of freehold and leasehold property:-

• 19 Animal centres
• 21 inspectorate offices
• 100+ residential housing units for current and retired employees
• Central hub offices in London and Horsham
• Other ancillary premises.

Working closely with the Head of Facilities and coordinating with Estates, Facilities and Environment colleagues, you will be responsible for:

• Strategic FM Leadership: Deliver professional and efficient facilities management across Southern UK sites, serving as the primary point of contact for Centre Managers and maintenance staff.
• Compliance & Safety: Champion health, safety, and environmental best practices, ensuring 100% statutory compliance and effective contractor management.
• Maintenance Oversight: Oversee all planned preventative (PPM), reactive, and emergency maintenance, as well as equipment asset projects and M&E (Mechanical & Electrical) solutions.
• Team Collaboration: Provide ‘dotted line' management and support to on-site maintenance staff and collaborate closely with Building Surveyors and the Head of Facilities.
• Contractor Management: Source, tender, and evaluate suppliers; manage performance through regular meetings and clear scopes of work to ensure cost-effective, high-quality outcomes.
• Residential Portfolio: Support the management of the Society's residential properties to maintain condition, value, and investment returns.
• Digital Innovation & Data: Utilise and champion the CAFM system to track works in real-time, digitalise maintenance tasks, and use data to drive continuous service improvement.
• Administrative Excellence: Ensure all competency evidence, insurance, permits-to-work, and compliance documentation are meticulously managed and stored.

• Travel & Flexibility: Confident driver willing to travel across England and Wales, with the ability to plan journeys and adapt to changing circumstances.
• Technical Expertise: Extensive experience in facilities management and statutory compliance, including working with building plant, M&E equipment, and the ability to read technical drawings.
• Professional Accreditation: Member of IWFM or another recognised facilities management professional body.
• Managerial Experience: Significant background in various FM roles, including recent experience in managerial and supervisory positions.
• Stakeholder Management: A diplomatic collaborator who can balance technical safety requirements with the needs of frontline animal care teams.
• Safety & Compliance: Expert in RAMS (Risk Assessments and Method Statements), permits-to-work, and ensuring contractor competency/insurance.
• Contractor Management: Proven ability to scope, tender, mobilise, and performance-manage service contracts and KPIs.
• Operational Autonomy: Proactive and calm under pressure; able to manage complex tasks, prioritise workloads, and chase contractors to completion.
• Digital Proficiency: Highly IT literate, with specific confidence in using CAFM systems, email, and online meeting platforms.
• Continuous Improvement: Committed to staying updated on safety legislation and driving innovation and efficiency within the team.
• Training: Willingness to act as a designated Fire Warden and First Aider (training provided).

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We are building the future of a diverse Society, and our priority is to support animal welfare by finding people from all backgrounds who are committed  to our mission.  For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA. Your transferable skills & lived experiences could make you a valuable addition to our RSPCA Family! 

We're here to support you and encourage you to let us know if you need any adjustments at any stage of the recruitment process. Please feel free to contact us at resourcingteam@rspca.org.uk or 0300 123 0685 so we can ensure the process works for you.